FirstNet Adviser help

Your client’s future investment selection sets the allocations for additional investments (including direct credit and BPAY deposits). For any transaction, you can choose to either follow your client’s pre-nominated investment selection or use a different allocation.

You can change your client’s future investment selection online, provided you have transaction authority on the account.

Auto-rebalancing rebalances your client’s account so that the proportion allocated to each investment option remains the same. This rebalancing is done via an automated switch at a pre-nominated interval (either quarterly or annually).

For example, if the account has the following future investment selection proportions:

and at the nominated auto-rebalancing date, the value of the investment options is:

Then, an automated ’switch' between options will occur in order to bring the account back to the pre-nominated future investment selection. The switch will rebalance the investment option proportions as follows:

You can choose to rebalance this account either at annual or quarterly intervals:

• Quarterly - The rebalancing of investment options will occur on the first business day after February 14, May 14, August 14, and 14 November.

• Annually - The rebalancing of investment options will occur on the first business day after May 14, each year.
  

Changes to auto-rebalancing can only be made online (or in writing by your client). You can not make changes made over the phone.

Note: Your client should consider seeking professional taxation advice before using the auto-rebalancing facility as this decision may have tax and other implications. Your client should also note that if they hold a margin loan auto-rebalancing may exceed their maximum loan and may cause loan repayments in some instances when option LVR’s are different.

The auto-rebalancing facility can't be used for clients who have investments in closed options

Before you modify the future investment online you should ensure the following:

1. That you have been granted transaction authority over your client’s account. Have your client complete the Adviser Online Transaction Authority form.
2. That your client has been given access to the current Product Disclosure Statement (PDS) and decided on their regular investment plan. You can modify the regular investment amount, change bank account details, suspend the regular investment plan or cancel the plan.
3. Your client should consider seeking independent financial and taxation advice before changes are made to their investment.
   

To modify the future investment selection online:

Step 1 - Enter the details

• Change the allocation by entering the new percentage amount for each fund or option to be changed in the right hand column. The total of all allocations must add up to 100%.
• Indicate that you are authorised to carry out this transaction on your client’s behalf and that your client has been given access to the current Product Disclosure Statement (PDS) by typing YES.

Step 2 - Check the details and confirm your PIN

• Check the details of the request are correct.
• Enter your PIN to confirm you wish to proceed with the change to the future investment selection.
• Submit the request.

Step 3 - Retain confirmation of your transaction

• Note your Transaction Reference Number.
• Print details of the transaction for your records.
  

After you submit the modify future investment selection details, the following happens:

1. The transaction request is automatically entered into the Colonial First State system.
2. You will be able to immediately check the details of your client’s new investment selection by selecting future investment selection from the left navigation menu.
   

By using direct credit your client can make additional deposits to their existing Colonial First State investments.

• Direct credit is available for the following products:
• FirstChoice Investments
• FirstChoice Personal Super
• FirstChoice Employer Super
• FirstChoice Wholesale Investments
• FirstChoice Wholesale Personal Super
• Managed Investment Funds
• Cash Management Trust
• Premier CMT
• Global Diversified Strategies Fund
• Wholesale Hedge Funds
• Pooled Superannuation Trust
• Rollover & Superannuation Fund.

Employer, personal, spouse and salary sacrifice contributions using direct credit can be made to FirstChoice Personal Super, FirstChoice Employer Super, FirstChoice Wholesale Personal Super and the Rollover & Superannuation Fund.

If your client wants to make a deposit using direct credit from their cheque or savings account, they should contact their participating bank, building society or credit union.

Additional investments will be invested in the same fund/option(s) as your client’s last investment (excluding regular investment plans) unless your client tells us otherwise.

See bank details for direct credit

For all relevant Colonial First State products the bank account details for direct credit are:

Please refer to the Product Disclosure Statement (PDS) for minimum additional investment amounts.

Note: Colonial First State does not set any limit on the maximum amount that can be invested in the funds using direct credit; however some banks, building societies and credit unions do impose limits.

Superannuation contributions can be made by using the direct credit payment method. By entering one of the codes below into the EFT Reference will tell us what type of contribution your client is making.

Important note: If your client does not enter one of the contribution codes below into the EFT Reference (sometimes known as description), then the SG (Superannuation Guarantee) contribution code will be used.

By using BPAY your client can make additional deposits to their existing Colonial First State investments.

BPAY is available for the following products:

• FirstChoice Investments
• FirstChoice Personal Super
• FirstChoice Employer Super
• FirstChoice Wholesale Investments
• FirstChoice Wholesale Personal Super
• Managed Investment Funds
• Cash Management Trust
• Premier CMT
• Diversified Private Equity Fund
• Global Diversified Strategies Fund
• Wholesale Hedge Funds
• Pooled Superannuation Trust
• Rollover & Superannuation Fund.

Employer, personal, spouse and salary sacrifice contributions using BPAY can be made to FirstChoice Personal Super, FirstChoice Employer Super, FirstChoice Wholesale Personal Super and the Rollover & Superannuation Fund.

If your client wants to make a deposit using BPAY:

• your client should contact their participating bank, credit union or building society to make an investment from their cheque or savings account
• additional investments will be invested in the same fund(s) or option(s) as the last investments (excluding regular investment plans) unless we hold or receive a valid instruction to the contrary at the time of investment

See details for the relevant biller code and customer reference number.

Customer Reference Number:

The customer reference number is the digit '1' followed by your client’s account number. Your client’s account number can be found in the top right hand corner of their statements. Please refer to the Product Disclosure Statement (PDS) for minimum additional investment amounts.

Note: Colonial First State does not set any limit on the maximum amount that can be invested in the funds via BPAY; however limits may be imposed by some financial institutions.