Insurance

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Application forms
Claim forms
Maintenance forms
Insurance questionnaires

Application forms

Adviser's report

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Application for Reinstatement (Default/AAL Cover) Application for Reinstatement (Default/AAL Cover)

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Confidential financial report

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

COVID-19 Questionnaire (Supplementary Personal Statement)

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Reinstatement and Declaration of health for voluntary cover

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Declaration of health

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Medical examination report

You will be informed by AIA should you be required to complete this form as part of your insurance claim. report.

Claim forms

Below are the insurer’s claim forms, which you will need to complete to lodge a claim on your insurance cover held with us. The insurer may want additional documents later in the process to progress your claim.

Need help with your claim?

Need help with your claim?

You can visit our claims page for more information to help you with your claim. If you’ve got any questions about what documents you need to provide or have difficulty completing the claim form, please call us.

Learn more

All claims

Authority to release

Supply us with authority to release your information to our insurer so that they can process your claim.

Identification and Verification

Supply us with a certified copy of your proof of identity so that our insurer can process your claim.

Death claims

Authority to Release Information for Life Insurance Claims

Supply us with a Provide authority to enable AIA Australia to appropriately assess the claim by seeking and receiving any required information to further understand the deceased's medical history. Certified copy of your proof of identity so that our insurer can process your claim.

Terminal illness claims

Claim for Terminal Illness Benefit (Claimant's Statement)

Supply us with information about your employment, condition/illness, medical history and any other information relevant to claiming for a Terminal Illness benefit.

Claim for Terminal Illness Benefit (Medical Attendant's Statement)

Allow your treating physician to provide us with information about your condition/illness for the purposes of claiming for a Terminal Illness benefit.

Total and Permanent Disablement claims

Claim for Total and Permanent Disablement Benefit (Claimant’s Initial Statement)

Supply us with information about your employment, condition/illness, medical history and any other information relevant to claiming for Total and Permanent Disablement.

Claim for Total and Permanent Disablement Benefits (Medical Attendant’s Statement)

Allow your treating physician to provide us with information about your condition/illness for the purposes of claiming for Total and Permanent Disablement.

Claim for Insurance Benefit (Employer’s Statement)

Allow your treating physician to provide us with information about your condition/illness for the purposes of claiming for Total and Permanent Disablement.

Salary Continuance Insurance or Income Protection claims

Claim for Insurance Benefit (Employer’s Statement)

Allow an employer to provide information about your employment.

Claim for Income Protection Disablement Benefit (Claimant’s Initial Statement)

Allow your treating physician to provide us with information about your condition/illness for the purposes of claiming for Salary Continuance Insurance.

Claim for Income Protection Disablement Benefits (Medical Attendant’s Statement)

Allow your treating physician to provide us with information about your condition/illness for the purposes of claiming for Salary Continuance Insurance.

Claim for Income Protection Progress Certificate (Claimant’s Statement)

You will be informed by AIA should you be required to complete this form as part of your insurance claim as this form is issued by AIA not CFS.

EFT Details for Income Protection Claims

Supply us with EFT payment instructions for your Income Protection claim.

Tax File Number (TFN) Declaration

Download and complete the Tax File Number (TFN) Declaration form from the ATO website.

Maintenance forms

Life Events Cover (Personal Super)

Increase your cover under a life event option.

Life Events Cover (Employer Super)

Increase your cover under a life event option.

Reduce or Cancel Insurance Cover FirstChoice Personal Super – Wholesale Personal Super

Use this form to reduce or cancel the insurance cover held in FirstChoice Personal Super or FirstChoice Wholesale Personal Super.

Reduce or Cancel Insurance Cover FirstChoice Employer Super

Use this form to reduce or cancel the insurance cover held in FirstChoice Employer Super.

Insurance questionnaires

Anaemia questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Armed forces questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Arthritis questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Aviation questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Asthma, bronchitis or any other lung complaint questionnaire

Complete this form as required when completing the insurance application in the current Product Disclosure Statement.

Bowel disorder questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Confidential lifestyle questionnaire

Complete this form as required when completing the insurance application in the current Product Disclosure Statement.

Cysts, moles or skin lesions questionnaire

Complete this form as required when completing the insurance application in the current Product Disclosure Statement.

Diabetes or abnormal blood sugar questionnaire

Complete this form as required when completing the insurance application in the current Product Disclosure Statement.

Drug and Alcohol questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Epilepsy questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

General health questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Gout questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Headaches / Migraines questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Hearing questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

High blood pressure questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Joint / Musculoskeletal questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Mental health questionnaire (client)

Complete this form as required when completing the insurance application in the current Product Disclosure Statement.

Motor sports questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Psoriasis questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Raised cholesterol questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Joint / Musculoskeletal questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Mental health questionnaire (client)

Complete this form as required when completing the insurance application in the current Product Disclosure Statement.

Motor sports questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Psoriasis questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Raised cholesterol questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Residency questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Self-employed questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Sexually transmitted diseases questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Sight impairment questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Thyroid disorder questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Underwater diving questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

Vocational questionnaire

You will be informed by AIA should you be required to complete this form as part of your insurance claim.

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Get in touch

Get in touch with us online or call us

Standard Operating Hours

8:30am to 6pm (Sydney time)

Holiday Period

CLOSED public holidays (25 to 26 Dec & 1 Jan)

23 Dec 2024 to 3 Jan 2025, 9am to 3pm (Sydney time)

6 to 10 Jan 2025, 8:30am to 5pm (Sydney time)

Contact us Call 13 13 36

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